We’re Here to Help — Contact Deal Storm
If you have any questions about your order, delivery, returns or anything else, our team is always happy to assist.
Frequently asked questions
When will my order be delivered?
Australia: 2–7 business days
New Zealand: 7–12 business days (additional time may apply for customs clearance)
Can I return or exchange an item?
Yes! You can return eligible items within 30 days of delivery for a refund or exchange.
My order hasn’t arrived — what should I do?
If your parcel hasn’t arrived within the expected timeframe, please check your tracking link first.
If there are no recent updates or it appears delayed, contact us by email and we’ll help you resolve it quickly.