Shipping Information
At Deal Storm, we aim to deliver your orders quickly and reliably. Below you’ll find details on our shipping process, timeframes, and coverage.
1. Shipping Locations
We currently ship across Australia and New Zealand. Some remote or rural areas may have longer delivery times.
2. Processing Time
- Orders are usually processed within 1–2 business days.
- You’ll receive a shipping confirmation email with tracking details once your order has been dispatched.
3. Delivery Timeframes & Costs
| Region | Delivery Timeframe | Shipping Cost |
|---|---|---|
| Australia | 2–7 business days |
FREE for orders over $100 $10 flat fee for orders under $100 |
| New Zealand | 7–12 business days (plus customs clearance if required) |
FREE for orders over $150 $15 flat fee for orders under $150 |
4. Carriers Used
We work with trusted carriers such as Australia Post, DHL, Toll, Aramex, and other courier partners to ensure timely and secure delivery.
5. Tracking Your Order
- Once shipped, you’ll receive an email with a tracking link.
- Tracking updates are provided directly by the courier and may take 24 hours to appear.
6. Customs & Duties (New Zealand Orders)
- Orders shipped to New Zealand may be subject to import duties, taxes, or customs fees charged by New Zealand authorities.
- These charges are the responsibility of the customer and are not included in the product price or shipping cost.
7. Delivery Issues
- If your order is delayed, lost, or arrives damaged, please contact us within 7 days of delivery so we can assist.
- Deal Storm is not liable for delays caused by carriers, customs, or incorrect shipping details provided by customers.
8. Contact Us
For any shipping-related enquiries, please reach out to us:
Deal Storm
✉️ info@dealstorm.com.au