Hi there. How can we make your Deal Storm experience better?
Got a question? Email or call us anytime — we’re always happy to help at Deal Storm.
Frequently asked questions
When will my order be delivered?
Australia: 2–7 business days and New Zealand: 7–12 business days (+ customs if required)
Can I return or exchange an item?
Yes! You can return eligible items within 30 days of delivery for a refund or exchange.
My order hasn’t arrived — what should I do?
If your parcel hasn’t arrived within the expected timeframe, please check your tracking link first.
If there are no recent updates or it appears delayed, contact us by email and we’ll help you resolve it quickly.